SUMMARY

William is an information security and assurance practitioner, scholar, educator, business owner, and veteran. He is the owner of two businesses, one provides information technology consulting services and the second provides cybersecurity and digital forensics consulting services; an associate professor and adjunct associate professor at various colleges and universities; a Chief Master Sergeant (ret.) in the United States Air Force; and a life long learner. William is a "people" person and can function as an educator, entrepreneur, practitioner, manager, CXO, or leader. William is also the founder of the Northern Virginia Cybersecurity Association.

In addition to other areas of information technology, Wiliam's primary focus includes: Cyberwarfare; Information Warfare; Cyberterrorism; Information Assurance; Digital Forensic; Cybersecurity; Cloud Security; Information Security; Network Security; Computer Security; Database Security; Physical Security; Critical Infrastructure Protection; Cyber Counter-Intelligence; and Risk Management.

EDUCATION 

• Doctoral (Ph.D) candidate, Organization and Management, Information Technology Management specialization, focusing on cybersecurity and digital forensic integration, Capella University
• Completed all required course work (25 classes)
• Completed and passed comprehensive examination
• Advanced Graduate Study Certificate, Capella University
• Master of Arts in Computer Resources and Information Management, Webster University
• Bachelor of Science in Information Systems Management, University of Maryland

CERTIFICATIONS and PROGRAMS 

• Certified Information Systems Security Professional (CISSP); Certified Distance Education Instructor; Certified Hybrid Education Instructor; TCP/IP Certified Professional; Intranet and Internet Certified Professional; Systems and Networks Security Certified Professional; Critical Infrastructures and Cyber Protection Center Certified Information Systems Professional Preparation Program

PRINCIPAL RESEARCH INTERESTS

• Cybersecurity; Information Assurance; Digital Forensic; Information Security; Computer Security; Network Security; Cloud Security

UNIVERSITY COURSES AUTHORED, PUBLISHED or DESIGNED

• Internet: A Practical Guide; Internet: An Advanced Guide; Web Application Development Using ColdFusion; Web Application Development Using ASP.NET; Web Site Management; Actionscript; Advanced Actionscript; AJAX; Computer Forensics I; Computer Forensics II
  

COLLEGE/UNIVERSITY COURSES TAUGHT (ONLINE, FACE-TO-FACE, and HYBRID)

Security/Forensic: CISSP Preparation Course; Computer and Network Security; Network and Systems Security; UNIX and Linux Security; Computer Forensic I: Logical Layer; Computer Forensic II: Physical Layer; Computer Forensic; Network Security Basics; and Network Communications, Security, and Authentication.  Internet/Web Design/Web Development: Principles of Web Design and Technology I; Principles of Web Design and Technology II; Web Site Management; Web Design Methodology and Technology; Developing a Web Site; Web Site Design I; Advanced Web Site Design II; XML Introduction; and Introduction to Microcomputers: HTML; Internet: A Practical Guide; Internet: An Advanced Guide; Internet and Web Design; and Advanced Internet and Web Design. Web Programming: Interactive Design; Principles of Multimedia II; Web Site Development Using ColdFusion; Web Application Development Using ASP.NET; VB.NET; Visaul Basic .NET Programming; Introduction to ASP.NET; Programming with JavaScript; Visual Basic Introduction; Introduction to Visual Basic; Programming Dreamweaver, Flash, and Fireworks; and Multimedia Software Using Dreamweaver, Flash, and Photoshop. Web Servers: Apache Web Server and Introduction to IIS. Databases: MySQL; Microsoft Access; Microsoft SQL; and Oracle. Operating Systems: Understanding Operating Systems; UNIX/Linux Introduction; Introduction to Unix; Windows Programming; and Introduction to Microcomputers: Desktop Operating Systems. Networks and Telecommunications. Wireless Communications; Local Area Network Management; Local Area Network Administration; Telecommunications and Data Communications; Introductions to Telecommunications; Networks and Communications; and Introduction to Network Concepts. Applications: Microcomputer Software Using MS Windows; Introduction to Microcomputer Software; Introduction to Computer Applications and Concepts; Advanced Features of Microcomputer Application Software; Advanced Software; and Advanced Application Software. General: Software Design; Computer Literacy, Introduction to Computer-Based Systems; Introduction to Information Systems; Computer Hardware and Software; Computer Applications in Management; and Computer Applications and Concepts.

ACADEMIC HONORS

• Graduated Magna Cum Laude; Received five honor roll titles; Distinguished Graduate, USAF NCO Leadership School; Distinguished Graduate, USAF NCO Academy

AWARDS

• HQ ACC Senior NCO of the Year; ACC Computer Systems Squadron Senior NCO of the Year; 1912th Computer Systems Group Senior NCO of the Quarter; ACC Computer Systems Squadron Senior NCO of the Quarter; HQ ACC's nominee for the United States Air Force Twelve Outstanding Airmen of the Year Award; HQ ACC's nominee for the United States Air Force Professional Award; Langley AFB Senior NCO of the Quarter; Langley AFB Associate Unit Senior NCO of the Quarter; Joint Staff Senior NCO of the Quarter
  

PUBLIC SERVICE

• Obtained the highest noncommissioned officer rank in the United States Air Force and the highest grade in the United States Armed Forces (top 1 %); served 22 honorable years
• Combat-theater veteran: veteran of four major United States Armed Forces military operations and campaigns in the Persian Gulf and Korea
• OPERATION DESERT STORM; OPERATION SOUTHERN WATCH; OPERATION DESERT FOX; Korean War (served after Korean War armistice was signed)
  
• Succeeded at the highest defense echelons of the United States
• Joint Staff, Pentagon, Washington DC; Air Staff, Pentagon, Washington DC; Headquarters, Air Combat Command, Langley Air Force Base, Virginia
• Medals and Decorations
• Defense Meritorious Service Medal; Air Force Meritorious Service Medal (3 medals); Air Force Commendation Medal; Air Force Achievement Medal (2 medals); Joint Meritorious Unit Award (2 medals); Air Force Outstanding Unit Award (3 medals); Air Force Organizational Excellence Award; Air Force Good Conduct Medal (7 medals); National Defense Service Medal; Armed Forces Expeditionary Medal (2 Medals); Korea Defense Service Medal; Air Force Overseas Ribbon, Short Tour; Air Force Overseas Ribbons, Long Tour; Air Force Longevity Service; USAF NCO PME Graduate Ribbon (3 ribbons); Air Force Training Ribbon

BUSINESS CUSTOMERS

• William does not disclose the names of business customers

BACKGROUND

Owner	Information Technology Businesses
Current	Virginia, North Carolina, and Georgia

• Responsible for the vision and direction of a company as a standout leader of information technology security consulting, virtual support, and education. 

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Associate Professor and Adjunct Associate Professor of Computer Applications and Information Systems	Various Colleges and Universities
Current

• Teach a variety of online, hybrid and face-to-face courses: specializes in cybersecurity courses. Teach information technology and information systems concepts, theories, and applications. Authored and published five courses. Technical editor, peer reviewer or consultant for five courses.

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Assistant Professor of Information Systems	Prince George's College
Past	Maryland

• Taught computer and information systems courses.
  

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Lecturer of Computer Systems	University of Maryland
Past	Kingdom of Saudi Arabia

• Taught information technology courses. Established, organized, set up, marketed, and taught the first university courses on the largest base in the Kingdom.

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Instructor	LT
Past	Worldwide

• Instructed and provided instructors to teach information technology related courses.

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Chief Master Sergeant (E-9), Retired	United States Air Force
22 Years	Worldwide

• Multiple, worldwide responsibilities.
  

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Communications-Computer Systems Manager	5th Combat Communications Group
Past	Georgia

• Established work standards for 200 computer and telecommunications personnel; delegated work to subordinate managers and supervisors; set policy; interpreted policies, purposes and goals to subordinates; analyzed work flow and workers' job duties to recommend reorganization
• Determined staffing and promotions within organization; directed career and training programs; assigned and supervised managers in charge of applications development, computer operation, communications/network areas and Internet and data security administration
• Determined information requirements and boundaries and priorities of new projects; conferred with other managers involved with proposed projects to ensure cooperation and further define nature of project; reviewed project feasibility studies
• Prepared budgets of information systems operations; monitored costs against budget and accomplishments against projects' schedules; prepared progress reports to inform upper management of project status and deviation from goals
• Managed information resources including computer files, databases, data security and control, and disaster recovery planning
• Displayed excellent management, leadership and communication skills; made rational decisions; managed time well; organized and coordinated work effectively; established good working and personal relationships; motivated others; made excellent and quick decisions; communicated effectively in speech and writing; effectively planned and directed activities of others

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Communications-Computer Systems Manager	363rd Air Expeditionary Wing
Past	Kingdom of Saudi Arabia

• Established work standards for 190 personnel; assigned and scheduled work; delegated work to subordinate managers and supervisors; set policy; interpreted policies, purposes and goals of organization to subordinates; provided communications and network services for 4000 users using Windows and Unix servers, Internet services, satellite communications and other communication resources
• Set standards for and evaluated performance of new computer systems; negotiated purchases of computers and peripheral equipment; reviewed reports of computer and peripheral equipment production, malfunctions and maintenance to ascertain costs and plan operating changes 
• Assisted staff to secure, diagnose and solve computer problems; directed installation and operation of computer and network systems, work stations and software; monitored contracts for hardware or computer services 
• Prepared project reports to inform of project status and deviation from goals; contracted with management specialists, technical personnel or vendors to solve problems; directed changes in computer and network operating schedule to meet priorities 
• Reviewed reports of computer and peripheral equipment production, malfunctions and maintenance to ascertain costs and plan operating charges; analyzed work flow and workers' job duties to recommend reorganization 
• Supervised and managed operation and maintenance of microcomputers, servers, networks and data communications and telecommunications equipment 
• Displayed analytical and technical expertise; adaptable; willing to learn; communicated well in working with programmers or users; able to work independently; worked quickly and accurately; detail oriented; worked well under pressure and used time effectively

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Senior Technical Advisor	Joint Chiefs of Staff
Past	Pentagon

• Provided Internet, network, and information technology services to the Chairman, Joint Chiefs of Staff, Joint Staff, and selected Department of Defense agencies, including over 2000 network users using hardware and software valued at $145 million
• Developed and implemented policies and procedures; provided leadership, guidance, counseling and assistance to 49 division personnel; and performed management oversight for 29 contractor personnel and 50 automation technicians 
• Provided consulting services on matters pertaining to the effective implementation, operation, security, and maintenance of various platforms including Windows and Unix systems, work flow, action tracking and electronic filing, automated message handling systems, help desk software systems, corporate databases, computer based training, network security, and remote access
• Determined feasibility of technical proposals and technical solutions and conduct systems life cycle studies and analysis
• Headed special technical projects and provided technical assessments on various technologies including the Defense Messaging Systems, ATM, secure Internet platforms, and network management systems to meet current and projected needs; planned and prepared technical reports 
• Studied existing network and information systems to evaluate effectiveness and recommend new systems to improve processes or work flow

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Chief, Network Management and Integration	Joint Chiefs of Staff
Past	Pentagon

• Provided computer, network, message, and information technology services to the Chairman, Joint Chiefs of Staff, Joint Staff and selected Department of Defense agencies.
• Directly supervised 32 personnel supporting network operations, Internet/Intranet services, external connectivity, applications and operating systems, field support, systems administration, help desk operations, and network management; administered a $5 million annual budget; and developed and implemented policies and procedures 
• Coordinated daily network operational activities for 50 first level automation technicians and support team members 
• Managed a $130 million Windows NT network consisting of 15 DEC Alpha servers and 1,500 workstations; a $25 million Wang network consisting of 18 minicomputers; a $5 million unclassified network; an UNIX Internet host; an Intranet; software; hubs; routers; and switches 
• Designed, implemented and managed the organization's Web server and MS Exchange server supporting over 1500 users 
• Reengineered help desk operations by organizing a Process Action Team and implementing an action plan resulting in simplified processes and more efficient use of manpower; deployed a help desk management system that affected more than 1500 network users and increased the productivity of 82 network and messaging support personnel after conducting extensive market research and technical and cost analysis 
• Chaired a 50 member Quality Working Group developed to implement quality principles in the organization and satisfy customers by exceeding their expectations; enhanced responsiveness, standardization and quality support across the organization 
• Coordinated plan to switch from class C to B Internet Protocol addresses and configured the network infrastructure with Ethernet switches
• Developed and implemented a specialized training plan for customer support engineers without any disruption of service to customers
• Directed a project that streamlined and logically organized corporate data and improved information flow throughout the organization 
• Spearheaded the identification and elimination of computer equipment saving over $120,000 in support costs 
• Developed/implemented a reorganization plan; streamlined processes and improved communications, productivity and customer service 
• Developed organizational strategic plans, mission and vision statements, and implemented quality improvement initiatives 
• Project manager for a strategic database implementation replacing paper for 24,000 actions or projects a year resulting in a 40% reduction in coordination cycle time for staff members 
• Fielded a $5 million unclassified network; provided users with a faster and more economical means to send/receive/analyze correspondence

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Chief, Integrated Systems	Headquarters Air Combat Command
Past	Virginia

• Directly supervised 10 people managing leased communications service authorization contracts totaling over $25 million annually; set policy 
• Translated customers needs into communications-computer systems requirements and voice/data technical solutions 
• Defined training requirements, provided engineering services, validated support agreements, determined hardware/software requirements, and reviewed technical solutions in support of a $130 million digital distribution system 
• Assessed organizational deficiencies and orchestrated new work flow procedures increasing efficiency and organizational readiness 
• Organized and directed the organization's LAN Modernization Quality Improvement Team (QIT)/Team Leader of the People's Program QIT chartered to improve morale/productivity

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Superintendent, Network Systems Management	1912th Computer Systems Squadron
Past	Virginia

• Developed and implemented policies and procedures; supervised 12 personnel; managed network systems activities/developed plans and policies supporting Novell Netware and UNIX networks 
• Directed an external network/computer help desk supporting 23 corporate sites worldwide and an internal help desk supporting over 2300 users while maintaining a same day customer service rate of 98.8 percent 
• Managed and operated a 800 user LAN and a 1,490 user Bulletin Board System, providing 24 hours a day, seven days a week service 
• Authored and published a small computer technical newsletter distributed worldwide 
• Supervised the proper utilization and maintenance of computer hardware/software valued at $2 million 
• Identified needs, analyzed requirements, and procured networking hardware/software in support of multiple platforms 
• Implemented quality management principles and developed work centers processes; added another work center without additional manning
• Saved $118,000 in capital expenditures and $8,760 in training costs by re-deploying excess equipment 
• Directed the design of a campus wide fiber communications backbone worth over $1 million 
• Formulated plans for two campus wide networks valued at over $500,000 each and 20 LANs worth $70,000-$250,000 each 
• Directed the architectural design, technical engineering, and local implementation of Air Combat Command's standard fixed site command, control, communications, and computer systems

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Manager, Network Analysis and Integration	1912th Computer Systems Group
Past	Virginia

• Developed and implemented policies and procedures; directed command-wide technical assistance, requirements analysis, design, installation and support services for various network and computer platforms 
• Analyzed all communications-computer connectivity requirements for 23 worldwide locations providing complete, detailed technical solutions using standard and non-standard contract sources 
• Tested and evaluated hardware/software for integration into LANs, troubleshot LAN hardware/software problems, trained administrators 
• Directed the design and installation of a $10 million office automation system resulting in a 99 percent up time rate and flawless operations one week ahead of schedule 
• Provided one-on-one computer training and consulting to senior leaders and their staff 
• Assessed organizational deficiencies and orchestrated new work flow procedures, achieving better utilization of network personnel

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Manager, Systems Analysis and Programming	Headquarters United States Air Force
Past	Pentagon

• Performed systems analysis, systems design, programming and management for COBOL-driven systems used to manage over 10,000 projects totaling in the billions of dollars and supporting over 1,000 worldwide users 
• Directed development of application programs including loading, modifying, and querying databases and flat files
• Converted user requirements to detailed logical flow charts describing input, output, and arithmetic and logical operations involved; devised sample input data to provide test of program adequacy; corrected program errors; analyzed, reviewed, and rewrote programs to increase operating efficiency; compiled documentation of program development
• Designed and implemented algorithms and data structures, including indexed and direct file organizing, structuring, storing, accessing, sorting, merging, updating, deleting, and inserting records; wrote programs to store, locate, and retrieve specific documents, data, and information 
• Lead systems analyst for new program development and hardware acquisitions; provided operator maintenance and problem resolution 
• Managed and operated a networked information management system supporting 200 personnel providing technical expertise, guidance, and training on Wang minicomputers and subsystems; identified requirements and developed and distributed a Wang User's Manual to train new users 
• Wrote, published, and analyzed a user survey, distributed to 100 users, to determine customer satisfaction and used as a basis for future software changes; analysis of organization's computer needs resulted in a plan being implemented to replace legacy hardware/software 
• Reduced telecommunications equipment cost for a saving of $1,300 per month 
• Managed a computer site supporting 100 people, normally a job for two, and maintained a ninety nine percent system up time rate 
• Saved thousands of dollars in contractor costs by initiating and directing a self help project to install coaxial network cabling

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Computer Systems Manager	Headquarters United States Air Force
Past	Pentagon

• Managed network control functions and all resources to operate a $1.2 million computer center and managed maintenance of telecommunication systems of 33 computer systems located worldwide 
• Organized and participated in the preliminary planning conference for implementing a major software system; trimmed the twelve month lead time to six
• Implemented a file management system to track all computer related documentation 
• Planned and implemented a computer users support, training, and communications center and designed a comprehensive training program that was the key to the growth of computer literacy in the organization; consolidated extensive telecommunications for major distributed computer systems 
• Analyzed system activity, configured equipment, and maximized performance through application of system utilities
• Planned and coordinated computer systems requirements, including communications, equipment interfaces and allocation, and cabling layouts saving over $9,000 in consultant fees; saved $40,000 by designing and implementing an alternate cabling strategy 
• Conducted research on the interconnection of a variety of computer hardware; reduced administrative overhead by ten percent
  

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Other assignments include the Republic of Panama; Sacramento, California; Phoenix, Arizona; the Republic of Korea; the Republic of the Philippines; Denver, Colorado; and San Antonio, Texas.

Some assignments not listed.

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